Privacy Policy

Last Updated: [6th October 2024]

1. Introduction

Welcome to Precise Lab Services ("we," "us," or "our"). Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website: www.thepreciselab.com (the "Site") and use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: When you make an appointment or create an account, we may collect personal information, including your name, email address, phone number, date of birth, and any other information necessary for blood drawing services.
  • Payment Information: Through our WooCommerce plugin, we collect payment information for processing transactions, including credit card details (processed securely through our payment processor).
  • Health Information: We may collect information relevant to your blood draw, such as medical history or referral details, to provide you with the best service.
  • Usage Data: We may collect data about how you use our Site, including your IP address, browser type, and pages visited.

3. How We Use Your Information

We may use your information for the following purposes:

  • To Schedule Appointments: To manage and confirm your appointments for blood draws.
  • To Process Payments: To facilitate secure payment processing for our services.
  • To Communicate: To send you confirmations, reminders, and information related to your appointments.
  • To Improve Our Services: To enhance our website and services based on user feedback and usage patterns.
  • To Comply with Legal Obligations: To fulfill any applicable laws or regulations regarding health and safety.

4. Sharing Your Information

We do not sell or trade your personal information. However, we may share your information with:

  • Third-party Service Providers: We may share your information with vendors and service providers who assist us in operating our Site and delivering our services (e.g., payment processors, email service providers).
  • Healthcare Professionals: As necessary, we may share relevant health information with medical professionals involved in your care.
  • Legal Authorities: If required by law or to protect our rights, we may disclose your information to law enforcement or regulatory agencies.

5. Data Security

We implement a variety of security measures to protect your personal information. While we strive to use commercially acceptable means to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We encourage you to take steps to protect your information as well.

6. Your Rights

As a patient and user of our services, you have the following rights regarding your personal information:

  • The right to access: You can request copies of your personal data.
  • The right to rectification: You can request that we correct any inaccurate or incomplete information.
  • The right to erasure: You can request that we delete your personal data under certain conditions.
  • The right to restrict processing: You can request that we restrict the processing of your personal data under certain conditions.

To exercise any of these rights, please contact us at [Your Email Address].

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we will update the "Last Updated" date. We encourage you to review this policy periodically for any updates.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Precise Lab Services
570 Edmonds Ln, Suite 108A, Lewisville, TX - 75067
Email: info@thepreciselab.com
Phone: (214)494-9997